How can we help you?

    Is buying a ticket with TicketSwap safe?

    Yes. We would like to tell you why:

    We check every buyer and seller 🔍
    TicketSwap aims to facilitate a safe swap. To make TicketSwap as safe as possible, sellers are required to enter personal details, like a valid phone number and a verified email address. In addition, all users have the option to connect their social media accounts, and we display the number of valid tickets a seller has previously sold. This way, you can see if the seller successfully used TicketSwap before. 

    We check every ticket 🕵️‍
    We check uploaded e-tickets in multiple ways (location, price, correct date etc.). We aim to check this as soon as possible once an e-ticket is uploaded to our server. Also, all barcodes of uploaded tickets are checked to prevent double tickets at TicketSwap.

    Our support team is happy to help you 🤝
    Buyers are able to evaluate sellers after the event. If the e-ticket does appear to be invalid, then TicketSwap will bring you and the seller in touch with each other in a moderated chat discussion in order to find an amicable solution. But don't worry, in 99.5% of all sold tickets, everything is perfectly fine. In case of fraud, a seller will be permanently banned from TicketSwap. The sellers information (name, bank account number, phone number, e-mail, etc.) are known to us so in cases of fraud we are able to provide this information to the authorities.

    Secure Swap
    Secure Swap means that a sold ticket is made invalid and the buyer receives a completely new and unique ticket.
    This means a buyer is 100% sure that the ticket is valid and it has not been used before. We can arrange this through partnerships with event organizers and ticket companies. We are working hard to make this possible for all our events.
    More info about Secure Swap here

    More than 3,400,000 happy users from over 20 different countries!

    Vanessa

    Great site offering fans the change to sell tickets without being robbed by touts. Thank you

    Emma

    Great experience! Easy, reliable and fast!

    Angélique

    Great customer service ! Thanks so much for the help :)

    Gustavo

    Thank you so much for the customer services help. Recommend this website to any one

    Aleksandra

    The process was safe, easy and simple. Transaction smooth and timely.

    Erika

    Easy, fast and reliable website where to catch great tickets!

    Angelina

    Well I bought only one ticket but I am very happy it was valid! Thank you so much!

    Tine

    Brilliant app! Use it all te time. Both ways. Only happy days!

    Felipe

    Smooth af. Always heard of it but never used. First time of many that will come :)

    Gemma

    Very straight forward site to use , im happy with ticket swap

    Julie

    Fab and trustworthy and would defiantly recommend

    William

    Very good website, I recommend

    Shakira

    Great app!!! Thank you so much for making it possible!!!

    Borjan

    Great service and reasonable added fees. Great experience! 😀

    Sanne

    Nu al voor de 3de keer kaartjes gekocht via ticketswap en elke keer een top avond gehad!

    Jerry

    Sold within minutes of listing 🙌

    Cyril

    Good service, but I'm still waiting for a ticket to be sold)) Hans Zimmer - 17.03.2019 - Krakow

    Dmitriy

    please submit two tickets. I beg you.

    Alison

    Brilliant, easy and safe service! Thanks a lot!!

    Paul

    It’s good.! Always worked well for me

    Vanessa

    Great site offering fans the change to sell tickets without being robbed by touts. Thank you

    Emma

    Great experience! Easy, reliable and fast!

    Angélique

    Great customer service ! Thanks so much for the help :)

    Gustavo

    Thank you so much for the customer services help. Recommend this website to any one

    Aleksandra

    The process was safe, easy and simple. Transaction smooth and timely.

    Erika

    Easy, fast and reliable website where to catch great tickets!

    Angelina

    Well I bought only one ticket but I am very happy it was valid! Thank you so much!

    Tine

    Brilliant app! Use it all te time. Both ways. Only happy days!

    Felipe

    Smooth af. Always heard of it but never used. First time of many that will come :)

    Gemma

    Very straight forward site to use , im happy with ticket swap

    Julie

    Fab and trustworthy and would defiantly recommend

    William

    Very good website, I recommend

    Shakira

    Great app!!! Thank you so much for making it possible!!!

    Borjan

    Great service and reasonable added fees. Great experience! 😀

    Sanne

    Nu al voor de 3de keer kaartjes gekocht via ticketswap en elke keer een top avond gehad!

    Jerry

    Sold within minutes of listing 🙌

    Cyril

    Good service, but I'm still waiting for a ticket to be sold)) Hans Zimmer - 17.03.2019 - Krakow

    Dmitriy

    please submit two tickets. I beg you.

    Alison

    Brilliant, easy and safe service! Thanks a lot!!

    Paul

    It’s good.! Always worked well for me

    Vanessa

    Great site offering fans the change to sell tickets without being robbed by touts. Thank you

    Emma

    Great experience! Easy, reliable and fast!

    Angélique

    Great customer service ! Thanks so much for the help :)

    Gustavo

    Thank you so much for the customer services help. Recommend this website to any one

    Aleksandra

    The process was safe, easy and simple. Transaction smooth and timely.

    Erika

    Easy, fast and reliable website where to catch great tickets!

    Angelina

    Well I bought only one ticket but I am very happy it was valid! Thank you so much!

    Tine

    Brilliant app! Use it all te time. Both ways. Only happy days!

    Felipe

    Smooth af. Always heard of it but never used. First time of many that will come :)

    Gemma

    Very straight forward site to use , im happy with ticket swap

    Julie

    Fab and trustworthy and would defiantly recommend

    William

    Very good website, I recommend

    Shakira

    Great app!!! Thank you so much for making it possible!!!

    Borjan

    Great service and reasonable added fees. Great experience! 😀

    Sanne

    Nu al voor de 3de keer kaartjes gekocht via ticketswap en elke keer een top avond gehad!

    Jerry

    Sold within minutes of listing 🙌

    Cyril

    Good service, but I'm still waiting for a ticket to be sold)) Hans Zimmer - 17.03.2019 - Krakow

    Dmitriy

    please submit two tickets. I beg you.

    Alison

    Brilliant, easy and safe service! Thanks a lot!!

    Paul

    It’s good.! Always worked well for me

    Show all testimonials