How can we help you?

    I received a notification for a ticket I want, but it says someone else is already paying. Why is that?

    When an event is very popular, many people like you try to catch that one ticket that’s just become available. Sometimes there are over 10,000 people looking for a ticket. The first one to hit the 'buy' button, gets the tickets. You can imagine we are talking about a matter of milliseconds here. We understand this can be frustrating, but please keep trying! Usually, as the start of the event approaches, more tickets are offered.

    Are there bots that are beating me? 🤖

    Some people try to use scripts or bots to automatically buy tickets. This is strictly against our terms and conditions, and goes against the ethos and spirit of TicketSwap. Luckily, we have put a stop to this practice with some smart preventions by continuously optimising our systems to prevent bots and to block people who try and use them.

    Some tips and tricks ✨

    Here are some tips and tricks that may give you the edge of finding a ticket quicker.

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    The process was safe, easy and simple. Transaction smooth and timely.

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    Nu al voor de 3de keer kaartjes gekocht via ticketswap en elke keer een top avond gehad!

    Jerry

    Sold within minutes of listing 🙌

    Cyril

    Good service, but I'm still waiting for a ticket to be sold)) Hans Zimmer - 17.03.2019 - Krakow

    Dmitriy

    please submit two tickets. I beg you.

    Alison

    Brilliant, easy and safe service! Thanks a lot!!

    Paul

    It’s good.! Always worked well for me

    Vanessa

    Great site offering fans the change to sell tickets without being robbed by touts. Thank you

    Emma

    Great experience! Easy, reliable and fast!

    Angélique

    Great customer service ! Thanks so much for the help :)

    Gustavo

    Thank you so much for the customer services help. Recommend this website to any one

    Aleksandra

    The process was safe, easy and simple. Transaction smooth and timely.

    Erika

    Easy, fast and reliable website where to catch great tickets!

    Angelina

    Well I bought only one ticket but I am very happy it was valid! Thank you so much!

    Tine

    Brilliant app! Use it all te time. Both ways. Only happy days!

    Felipe

    Smooth af. Always heard of it but never used. First time of many that will come :)

    Gemma

    Very straight forward site to use , im happy with ticket swap

    Julie

    Fab and trustworthy and would defiantly recommend

    William

    Very good website, I recommend

    Shakira

    Great app!!! Thank you so much for making it possible!!!

    Borjan

    Great service and reasonable added fees. Great experience! 😀

    Sanne

    Nu al voor de 3de keer kaartjes gekocht via ticketswap en elke keer een top avond gehad!

    Jerry

    Sold within minutes of listing 🙌

    Cyril

    Good service, but I'm still waiting for a ticket to be sold)) Hans Zimmer - 17.03.2019 - Krakow

    Dmitriy

    please submit two tickets. I beg you.

    Alison

    Brilliant, easy and safe service! Thanks a lot!!

    Paul

    It’s good.! Always worked well for me

    Vanessa

    Great site offering fans the change to sell tickets without being robbed by touts. Thank you

    Emma

    Great experience! Easy, reliable and fast!

    Angélique

    Great customer service ! Thanks so much for the help :)

    Gustavo

    Thank you so much for the customer services help. Recommend this website to any one

    Aleksandra

    The process was safe, easy and simple. Transaction smooth and timely.

    Erika

    Easy, fast and reliable website where to catch great tickets!

    Angelina

    Well I bought only one ticket but I am very happy it was valid! Thank you so much!

    Tine

    Brilliant app! Use it all te time. Both ways. Only happy days!

    Felipe

    Smooth af. Always heard of it but never used. First time of many that will come :)

    Gemma

    Very straight forward site to use , im happy with ticket swap

    Julie

    Fab and trustworthy and would defiantly recommend

    William

    Very good website, I recommend

    Shakira

    Great app!!! Thank you so much for making it possible!!!

    Borjan

    Great service and reasonable added fees. Great experience! 😀

    Sanne

    Nu al voor de 3de keer kaartjes gekocht via ticketswap en elke keer een top avond gehad!

    Jerry

    Sold within minutes of listing 🙌

    Cyril

    Good service, but I'm still waiting for a ticket to be sold)) Hans Zimmer - 17.03.2019 - Krakow

    Dmitriy

    please submit two tickets. I beg you.

    Alison

    Brilliant, easy and safe service! Thanks a lot!!

    Paul

    It’s good.! Always worked well for me

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