• About us
  • Jobs
  • Become a partner

Cookie Statement TicketSwap

Cookie Statement

Whenever you use our Web Domains (including mobile sites or applications) we can gather information by using cookies. Cookies can be used in various ways, including to make the Ticketswap.com website work, to analyze traffic or for advertising purposes. When accessing our Web Domains, creating an account or purchasing tickets, you agree to the placement of (third party) cookies in line with this Cookie Statement. For more information on how we use your personal data, please see our privacy statement.

Read on below to learn more about what a ‘cookie’ is, how they’re used and what your choices are.

What are cookies?

Cookies are small text files that websites place on your device as you are browsing. They are processed and stored by your web browser. These cookies store information about the content you view and interact with, in order to remember your preferences and settings or analyze how you use online services.

First Party Cookies are the cookies served by the owner of the domain - in our case that is TicketSwap. Any cookie we place ourselves is a ‘first party cookie’. Third Party Cookies are cookies placed on our domains by trusted partners that we have chosen to allow to do so. These can be social media partners, advertising partners, security providers and more.

Which cookies do we use and for what purposes?

We use the following types of cookies:

Cookie Type

Purpose

Strictly Necessary/Technical

Technical cookies are essential to the operation of our Website. They allow you to navigate our Website, provide the necessary security settings and to use the functions incorporated in it. We use these cookies to identify and block bots and malicious visitors to our Website. By using these cookies we keep our Website safe and reduce the chance of blocking legitimate users.

We do not require permission for these cookies as they have limited to no impact on the privacy of our users.

Analytical

Analytical cookies are used to check the quality and effectiveness of the Website. For instance, we count how many users visit the Website and which pages are visited. We use this information to improve our Website and Services. We do not require permission for these cookies as they have limited to no impact on the privacy of our users.

Tracking and Advertising

Tracking cookies monitor the click and surf behaviour of our visitors. By means of these

(third party) cookies we can see whether and when you look at your profile and whether you click through to our Website. We may also use these cookies to show you ads based on your interests. For more information about cookie tracking used for advertisements customized to your interests and how you can opt-out to these cookies you can use Your Online Choices. The third party service providers that generate these cookies such as Google have their own privacy policies, and may use their cookies to target advertising to you on other websites, based on your visit to our sites. We ask for your permission before we place these cookies.

Retention

The data collected through Cookies that may be placed on your computer will not be kept for longer than is necessary to fulfill the purposes mentioned above. We strive to not embed cookies with a lifespan longer than one year, although there may be exceptions to this time period for third party cookies.

Legal requirements for cookies

The rules on the use of cookies are laid down in the GDPR and the Dutch Telecommunications Act. Our use of cookies is in compliance with this legislation.

Manage your cookies

If you do not want cookies to be sent to your computer, you can change this in the cookie settings of your browser. Please note that some of the functions or services of our Website may not operate, or not so well, without cookies. If you want to opt-out from tracking cookies, click here:

Contact us

If you have any questions about this cookie statement, please send an email to privacy@ticketswap.com.

Our cookie statement may also be updated from time to time. If these updates are substantial, particularly relevant to you or impact your data protection rights, we’ll get in touch with you about them. However, we recommend that you visit this page regularly to stay up to date with any other (less substantial or relevant) updates.

Last updated: 2 October 2024