Responsible Disclosure Statement

Having a general question?

If you have a question regarding a ticket that you've bought or sold or anything else, please contact us here.

At TicketSwap, we consider the security of our systems a top priority. But no matter how much effort we put into system security, there can still be vulnerabilities present. If you discover a vulnerability, we would like to know about it so we can take steps to address it as quickly as possible. We would like to ask you to help us better protect our clients and our systems.

Please do the following:

What we promise:

We strive to resolve all problems as quickly as possible, and we would like to play an active role in the ultimate publication on the problem after it is resolved.

Hall of Fame 🙌

Special thanks to these security researchers:

More than 4,300,000 happy users from over 20 different countries!

Edu

Usuario 100% y experto en la materia, muy majo ♥

Gilles

C'est n'importe quoi ! Je reçois des 10zaine d'alertes et jamais aucun ticket disponible !

Laurens

goeie site, weinig slecht over te zeggen, en ben normaal kritisch ingesteld

Jan

Good way to solve the ticket transfer!

Annacletta

2nd purchase! both worked each time!

Andrey

Finally got my ticket to ADE Exhale. Great service!

Neil

Brilliant. Efficient. Trustworthy.

Javier

No tenia muchas esperanzas cuando compre la entrada, pero todo funciono muy bien. Lo recomiendo

Jolanda

Makkelijk en belangrijkst betrouwbaar een ticket kopen

Jonathan

cuando nos puede asistir aun evento ... muy buena solución

Yirmi

nog altijd worden alle tickets gelijk weg gehaald door bots, waarom wordt hier niets aan gedaan?

Jijo

My first F1 experience wouldn't have been possible without this platform. Thank you guys.

Jijo

Thanks Guys, my first Muse concert wouldn't have been possible without this platform.

Lynne

very safe and secure way to buy concert tickets,

Nat

sold ticket within 5mins of posting. Bought for £55 sold for £30 with two days to go!

Alex

all the tickets are sold immediately, i tried with mobile and pc and instantly are sold.

Margit

No-bullshit platform. Sold my ticket before I finished preparing my cappuccino.

Dennis

Thanks TicketSwap, you the bomb!

Giovanni

soms komen de meldingen niet binnnen

Virginie

I sold my tickets in less than 5 minutes! Very good website, easy and quick registration.

Edu

Usuario 100% y experto en la materia, muy majo ♥

Gilles

C'est n'importe quoi ! Je reçois des 10zaine d'alertes et jamais aucun ticket disponible !

Laurens

goeie site, weinig slecht over te zeggen, en ben normaal kritisch ingesteld

Jan

Good way to solve the ticket transfer!

Annacletta

2nd purchase! both worked each time!

Andrey

Finally got my ticket to ADE Exhale. Great service!

Neil

Brilliant. Efficient. Trustworthy.

Javier

No tenia muchas esperanzas cuando compre la entrada, pero todo funciono muy bien. Lo recomiendo

Jolanda

Makkelijk en belangrijkst betrouwbaar een ticket kopen

Jonathan

cuando nos puede asistir aun evento ... muy buena solución

Yirmi

nog altijd worden alle tickets gelijk weg gehaald door bots, waarom wordt hier niets aan gedaan?

Jijo

My first F1 experience wouldn't have been possible without this platform. Thank you guys.

Jijo

Thanks Guys, my first Muse concert wouldn't have been possible without this platform.

Lynne

very safe and secure way to buy concert tickets,

Nat

sold ticket within 5mins of posting. Bought for £55 sold for £30 with two days to go!

Alex

all the tickets are sold immediately, i tried with mobile and pc and instantly are sold.

Margit

No-bullshit platform. Sold my ticket before I finished preparing my cappuccino.

Dennis

Thanks TicketSwap, you the bomb!

Giovanni

soms komen de meldingen niet binnnen

Virginie

I sold my tickets in less than 5 minutes! Very good website, easy and quick registration.

Edu

Usuario 100% y experto en la materia, muy majo ♥

Gilles

C'est n'importe quoi ! Je reçois des 10zaine d'alertes et jamais aucun ticket disponible !

Laurens

goeie site, weinig slecht over te zeggen, en ben normaal kritisch ingesteld

Jan

Good way to solve the ticket transfer!

Annacletta

2nd purchase! both worked each time!

Andrey

Finally got my ticket to ADE Exhale. Great service!

Neil

Brilliant. Efficient. Trustworthy.

Javier

No tenia muchas esperanzas cuando compre la entrada, pero todo funciono muy bien. Lo recomiendo

Jolanda

Makkelijk en belangrijkst betrouwbaar een ticket kopen

Jonathan

cuando nos puede asistir aun evento ... muy buena solución

Yirmi

nog altijd worden alle tickets gelijk weg gehaald door bots, waarom wordt hier niets aan gedaan?

Jijo

My first F1 experience wouldn't have been possible without this platform. Thank you guys.

Jijo

Thanks Guys, my first Muse concert wouldn't have been possible without this platform.

Lynne

very safe and secure way to buy concert tickets,

Nat

sold ticket within 5mins of posting. Bought for £55 sold for £30 with two days to go!

Alex

all the tickets are sold immediately, i tried with mobile and pc and instantly are sold.

Margit

No-bullshit platform. Sold my ticket before I finished preparing my cappuccino.

Dennis

Thanks TicketSwap, you the bomb!

Giovanni

soms komen de meldingen niet binnnen

Virginie

I sold my tickets in less than 5 minutes! Very good website, easy and quick registration.