Responsible Disclosure Statement

Having a general question?

If you have a question regarding a ticket that you've bought or sold or anything else, please contact us here.

At TicketSwap, we consider the security of our systems a top priority. But no matter how much effort we put into system security, there can still be vulnerabilities present. If you discover a vulnerability, we would like to know about it so we can take steps to address it as quickly as possible. We would like to ask you to help us better protect our clients and our systems.

Please do the following:

Please note that is not controlled by TicketSwap but by Homerun.

What we promise:

We strive to resolve all problems as quickly as possible, and we would like to play an active role in the ultimate publication on the problem after it is resolved.

Hall of Fame 🙌

Special thanks to these security researchers: